Service Center Employee - camping and watersports

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Service Center Employee

Are you a crafty person with experience in repairing products? In our team you can use your hand skills, creativity and innovation to repair a variety of products, as well as, be a part of developing our camping and watersport repair project! Our mission is to give new lives to broken products by different repair methods to minimize waste and make happy customers

Full-time / Part-time · Tilburg

WHAT ARE YOUR RESPONSIBILITIES?

All products can break, sometimes through use, sometimes due to a manufacturing defect, but fortunately most of Decathlon's products are repairable. In our stores we have workshops that solve many problems, but they send the difficult jobs to the service center. As a technician, you are a true expert who has a lot of product knowledge and you know how to independently carry out complicated repairs. Communication with our stores is also part of your work, because they will sometimes ask for advice and like to stay informed about the state of their repairs.

A product that you have handled will return to the store in perfect condition, making for a happy customer! Our technicians are specialists in camping and watersports, repairing products such as tents, sups and kayaks. By joining our team you will become a top technician with a variety of skills.

DAILY WORK AT A GLANCE

  • Receiving and registering products
  • Initial diagnosis
  • Repair products
  • Ordering spare parts
  • Registering and shipping repairs
  • Communication with our stores
  • Find information about our products and repairs

WHAT DO ASK FROM YOU?

  • You like sports and you are a fit person. Sometimes you have to carry some heavy products or have to move a lot

  • You care about the environment. Your first instinct is to repair and not to throw away.

  • You like to learn how things work: you can spend hours on YouTube watching technical repair tutorials.
  • You also like to explain information to others (colleagues in the service center or in the shops) how things work.
  • You like to work in an organized manner.
  • You have a creative mindset
  • You are interested in becoming a specialist in repairing Camping or water sports products.
  • Availability: 16 - 38 hours.
  • The repair team works from Monday to Friday, from 8.30 till 17.00

YOUR TECHNICAL SKILLS

  • You are handy and curious to learn new repair methods
  • In your application, please explain your technical skills, experience or hobby
  • You are also quite handy with the computer, for registration, contact with others and looking up information
  • We speak English in our team, but Dutch is a plus

LOCATION
  • Decathlon Warehouse Tilburg



WHAT DO WE OFFER?

At Decathlon we don't only believe in sports as a lifestyle, but also in creating a stimulating working environment where colleagues with a passion for sports can enjoy exercising together. Job satisfaction is our priority and we promote a great sports culture in which you can be yourself and share your passion for sports. In addition, we offer:

  • An monthly salary of €2.223,51 gross based on a 38 hours work week
  • A good onboarding phase where you will get trained about the job. 
  • 20% discount on our own brands. Whether it concerns sportswear, shoes or equipment, you benefit from great discounts on the products that support your sporting adventures.
  • We understand that personal growth and development are crucial to a successful career. For that reason, we offer the unique opportunity to participate in training through our Decathlon Academy.
  • Decathlon shareholding plan: We believe in sharing success with our employees and offer you the opportunity to become a co-owner of our successful company.
  • To make your trip to our Decathlon team even more pleasant, we also provide a travel allowance.
  • Decathlon encourages a healthy mind in a healthy body. That's why we offer access to the 'OpenUp' platform, where you can find professional support for mental and physical challenges in both your work and private life.
  • We organize great events such as an annual event where all Dutch colleagues come together for a day filled with sports, fun, food & drinks and a dance to top it off! A dedicated group of wintersport fanatics also organizes an annual ski trip for which you can register. 

MEET THE TEAM! 

The Repair Team is an international group who carry out all different repairs. Gradually, everyone is looking for their own specialization, and we expect the same from you. Everyone can work independently, but with difficult issues, we work together to find a solution. We are in full development; therefore, there is plenty of room for your ideas. 


WHAT DOES THE APPLICATION PROCESS LOOK LIKE?

  • Application by sharing your cv 
  • First introduction by phone 
  • Interview in our warehouse
  • Contract proposal
  • Welcome at Decathlon!